- - Covers repair or replacement for manufacturing defects
- - If the issue is covered by warranty and cannot be resolved remotely Dell will pay the cost of returning the system
- - Online and phone support available Monday to Friday during local business hours
Upgrade from 1Y Collect & Return to 3Y Collect & Return
Dell’s base warranty covers repair or replacement for manufacturing defects. If the issue is covered by the warranty and cannot be resolved remotely Dell will pay all the costs of picking up and returning the system.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
DELL Upgrade from 1Y Collect & Return to 3Y Collect & Return, 3 year(s), 8x5
DELL Upgrade from 1Y Collect & Return to 3Y Collect & Return. Number of years: 3 year(s), Service time (hours x days): 8x5