- Brand : POLY
- Product name : 1 year Poly Elite Sync 40 Service
- Product code : ESYNC40112
- Category : Warranty & Support Extensions
- Data-sheet quality : created/standardized by Icecat
- Product views : 33138
- Info modified on : 01 Sep 2024 08:02:03
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Long product name POLY 1 year Elite Sync 40 Service
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1 year Poly Elite Sync 40 Service
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POLY 1 year Elite Sync 40 Service
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Business processes rely heavily on virtual collaboration tools making your unified communications environment a top priority. You need a support team that understands your unique environment and specific needs. Our Elite Service provides a holistic support strategy, optimizing performance and increasing your return on investment.
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Short summary description POLY 1 year Elite Sync 40 Service
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POLY 1 year Elite Sync 40 Service, 1 year(s), 24x7
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Long summary description POLY 1 year Elite Sync 40 Service
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POLY 1 year Elite Sync 40 Service. Number of years: 1 year(s), Service time (hours x days): 24x7
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Single point of contact for you to get the help you needPoly will assign a dedicated Customer Succes Manager (CSM) to monitor, analyze and report on the service and support of your Poly solutions.
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The go-to tech support you can always count onThe TAM is your primary technical resource who manages escalations, updates the CSM, offers recommendations for deployment planning, provides version control for software and hardware product upgrades, and oversees remote deployment of system upgrades.
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We'll have you up and running in no timePoly will provide advance replacement[1] for any failed hardware component covered under Elite. If Poly’s technical support representative determines that a replacement part is required to resolve an issue, a replacement part will be shipped by Poly with all freight charges paid for next business day delivery using an expedited carrier service.
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Service time (hours x days) | 24x7 |
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Number of years | 1 year(s) |
Compatibility | Poly Sync 40 |
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